Shipping policy

Thank you for choosing Chabrias Ltd for your purchase. We are committed to providing prompt and reliable shipping services. Please read our Shipping Policy to understand the shipping methods, delivery times, and cut-off times for same-day dispatch.

1. Shipping Methods:

We offer the following shipping methods for orders within the United Kingdom:

  • Standard Shipping: Estimated delivery time is 2-3 business days from the date of order processing.
  • Express Shipping: Guaranteed next-day delivery from the date of order processing.

2. Order Processing Time:

2.1. Order Processing: Once you place an order, we will process it within [X] business days. Orders placed on weekends or public holidays will be processed on the next business day.

2.2. Same-Day Dispatch: For orders eligible for same-day dispatch, you must place your order before 12:00 PM (noon) local time on a business day. Orders received after the cut-off time will be processed on the following business day.

3. Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and delivery of your package.

4. Delivery Attempts:

Our shipping partner will attempt to deliver your package to the shipping address provided. If the delivery is unsuccessful, they may leave a notice for you to reschedule delivery or pick up the package from a local distribution centre. It is essential to provide accurate and complete shipping information to avoid delivery delays or returns.

5. Delivery Delays:

While we make every effort to ensure timely deliveries, there may be circumstances beyond our control that can cause shipping delays. These circumstances may include, but are not limited to, severe weather conditions, customs clearance delays, or carrier disruptions.

6. Shipping Restrictions:

Certain products may have shipping restrictions or may not be eligible for delivery to specific locations. If your order contains restricted items or cannot be delivered to your location, our customer support team will notify you promptly, and appropriate arrangements will be made.

7. Address Changes:

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but address changes may not always be possible once the order is processed.

8. Missing or Damaged Packages:

In the event of a missing or damaged package, please contact our customer support team immediately. We will work with our shipping partner to resolve the issue and ensure you receive the products you ordered in excellent condition.

9. Contact Us:

If you have any questions or need further assistance regarding our Shipping Policy, please contact us at:

Chabrias Ltd 1277 Coventry Road BIRMINGHAM B25 8BP United Kingdom Email: customerservice@chabriasltd.com